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They say that business is done over the phone. Sometimes i think that business is done over coffee or drinks. Other times i think business is done on the golf course. At any rate, business is done by communicating needs and wants to the client or vendor. Making strong business calls is the key to success in business. Being able to communicate what your business can do is the most important thing. If you want to do that well, you’re probably going to have to make conference calls. Making a conference call is not difficult. It is basic but there are some terms that need to be defined. I found a great source on the web that deals with the vocabulary associated with conference calls.